Incredimail will not let my computer shut down.

Here you will find answers about IncrediMail and Microsoft new operation system - Windows 7!
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sherrydiana50
IncrediUser
IncrediUser
Posts: 1
Joined: Tue Dec 31, 2013 4:18 pm

Incredimail will not let my computer shut down.

Postby sherrydiana50 » Tue Dec 31, 2013 4:27 pm

Your IncrediMail Version: 2.0
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
Nothing different just tried to shut down computer. Have taken it to the repair shop twice and they say it is incredimail and it is not compatible with Windows 7

If you receive any error message, please quote it precisely:
No error message

Please provide a full description of the problem:
Have to force shut down. Computer says incredimail is stopping shut down. Computer repair place says incredimail is not compatible with Windows 7

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Incredimail will not let my computer shut down.

Postby IncrediAdmin2 » Thu Jan 02, 2014 5:38 pm

I'd like you to download the full setup file for IncrediMail and see if that solves the problem.

Please click the following link to download and install IncrediMail:

http://www.incredimail.com/english/download.aspx?product=fullsetup&beta=true

Please let me know if the problem persists.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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