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Incredimail et messages d'erreurs

Posted: Sun Jan 26, 2014 7:55 pm
by rayjo
Your IncrediMail Version: IncrediMail 2.5 pour Windows
Your Internet Browser Type: Internet Explorer 7
Your Operation System: Windows 7

What have you done before the problem occurred?
nothing abnormal

I posted my request in the topic in French but nobody answer me
Moreover, it seems blocked


If you receive any error message, please quote it precisely:
Exception Access Violation [ 5C0000005] on reding from 04FE036A
Faulting Offset 00002CEB
Module ImApp.exe
00002CEB ImApp.exe

J'ai cliqué sur Send error Report et signalé le problème mais rien ne se passe
J'ai désinstallé Incredimail, puis je l'ai réinstallé, mais le probleme reste le même
Je n'arrive pas à me débarrasser de ce message

Que faire ? connaissez vous une solution ?
Merci

Rayjo

If you receive any error message, please quote it precisely:
crash détails

Exception Access Violation [ 5C0000005] on reding from 04FE036A
Faulting Offset 00002CEB
Module ImApp.exe
00002CEB ImApp.exe


Please provide a full description of the problem:
when I open incredimail to read my messages appears this error text

and that he always keeps coming

This m'enerve so I uninstalled Incredimail
I tried to reinstall but the problem remains the same

Thank you for your help

Re: Incredimail et messages d'erreurs

Posted: Thu Jan 30, 2014 5:49 pm
by IncrediAdmin2
The IncrediMail Support is currently only available in English. Please describe the issue you encounter in English and I will do my best to assist you in resolving it.