personal folders

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fabc
IncrediUser
IncrediUser
Posts: 1
Joined: Fri Mar 06, 2015 2:51 pm

personal folders

Postby fabc » Fri Mar 06, 2015 3:01 pm

Your IncrediMail Version: 2.5
Your Internet Browser Type: FireFox 3
Your Operation System: Windows 7

What have you done before the problem occurred?
I transfered my folders from a PC with Windows Xp to another one with Windows 7.

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
I transfered my folders from a PC with Windows Xp to another one with Windows 7. I have all my messagges but can't see my personal folders anymore. I found some tutorial about this problem but there is no "Folders.imm" in my entire computer. In the Incredimail folders I see all the personal folders I created in the old Pc, that means the transfer was sucessful but I can't view them when I open Incredimail. Any other solutions?
Thank you

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: personal folders

Postby IncrediAdmin2 » Thu Mar 12, 2015 5:26 pm

Was the backup made in IncrediMail 2?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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