Facebook Photos not importing for Contacts

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Joined: Sun Jun 23, 2013 5:12 pm

Facebook Photos not importing for Contacts

Postby Ldlane » Sun Jun 23, 2013 9:32 pm

Your IncrediMail Version: 2.5
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
Reset Firefox and Explorer, signed in and out of Facebook. Reinstalled 4 times.

If you receive any error message, please quote it precisely:
No Matches Found

Please provide a full description of the problem:
When I try to import my contacts facebook photos I get "No matches found" error. It works with the same addresses in outlook.

IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Facebook Photos not importing for Contacts

Postby IncrediAdmin2 » Mon Jun 24, 2013 3:29 pm

We are aware of the issue you mentioned and are currently working on a solution.

We trust this problem will be corrected in one of our future versions. Please accept our apologies for any inconvenience this may have caused you. Be sure to continue for new releases and upgrades of IncrediMail by checking here:


We are working hard to improve our product, so please continue to send us your questions and suggestions.

Thank you for your patience.
Best regards,

IncrediMail Customer Support

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