unable to download notifiers in gallery

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darla1949
IncrediUser
IncrediUser
Posts: 2
Joined: Wed Sep 18, 2013 1:26 am

unable to download notifiers in gallery

Postby darla1949 » Wed Sep 18, 2013 8:39 am

Your IncrediMail Version: IM2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:
Windows can't download this file

Please provide a full description of the problem:
I have had several problems with downloading content from the gallery (not Gold) section to the stylus box. I finally figured everything out except for the notifiers!!! I have tried everything that I can think of or have read about. I hope there is someone that can help me. Where do I look on my computer (Windows 7) to transfer the gallery notifiers to the stylus box. Please help...it would be greatly appreciated...Thanking You <Kiss>
PS...I do not have any trouble downloading the notifiers that are on the first pop up...it is when I click on to look at the ones listed in the gallery.

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to download notifiers in gallery

Postby IncrediAdmin2 » Wed Sep 18, 2013 12:01 pm

Notifiers are not downloaded to the Style Box, to see your notifiers, click the 'Notifier' button in the main IncrediMail window and you will see your notifiers in the window that opens.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

darla1949
IncrediUser
IncrediUser
Posts: 2
Joined: Wed Sep 18, 2013 1:26 am

Re: unable to download notifiers in gallery

Postby darla1949 » Wed Sep 18, 2013 11:44 pm

My mistake...I am able to download the free ones using the main IM window by clicking the notifier button. When I go to GET MORE NOTIFIERS CLICK HERE...I am unable to download any of the free ones on the gallery page. Also, I am a Gold Gallery member and I am unable to download ANYTHING...letters, ecards, and etc.

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: unable to download notifiers in gallery

Postby IncrediAdmin2 » Mon Sep 23, 2013 11:00 am

Do you have a one year Gold Gallery subscription, or a lifetime subscription?

Which browser do you use to download notifiers?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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