getting advertisements on IM premium after upgrade and re-in

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fletchtoo
IncrediUser
IncrediUser
Posts: 1
Joined: Sat Sep 21, 2013 8:24 am

getting advertisements on IM premium after upgrade and re-in

Postby fletchtoo » Sat Sep 21, 2013 9:01 am

Your IncrediMail Version: 2.5 premium
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?
Re-installed IM 2 on new PC. Download version was 2.5.

If you receive any error message, please quote it precisely:
NO

Please provide a full description of the problem:
IM 2 premium worked fine on old PC running windows XP.
I up- graded to new PC running Windows 7.
Downloaded the new version 2.5 and entered my serial number, works OK.
BUT .. at every start up I receive advertisements from IncrediMail flogging IM products I am not at all interested in.
I upgraded and paid for premium to be free from this problem.
How do I get rid of this spam?

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: getting advertisements on IM premium after upgrade and r

Postby IncrediAdmin2 » Wed Oct 02, 2013 4:24 pm

Please note that the notifications regarding product sales are sent to all our users. They should only appear a few times and then stop appearing.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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