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Message Rules & Deleting emails upon exit

Posted: Tue Oct 29, 2013 2:42 am
by sylvtweet
Your IncrediMail Version: Latest Version
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?
I installed the latest version of Incredimail on a new computer and the message rules didn't work. Also, it would not delete my old e-mails upon exit of the program when I specifically set it up to do so. I have 3 email accounts from two different providers and I didn't like the way the newer version showed both

Just so you know I had to uninall that version and I installed Version 2.0, Build 5274 in order to use the message rules and to have my old e-mails deleted automatically upon exit from the program.

I also purchased Incrediback and it also did not work on the newer version. I got unusual emails from 2 years ago when I imported a current backup file. When I reinstalled 2.0, Incredibackup worked perfectly.

I'm very frustrated cause you can't depend on Incredimail putting out dependable upgrades, so that's why I won't be upgrading anymore but sticking with the version that I have.


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
I installed the latest version of Incredimail on a new computer and the message rules didn't work. Also, it would not delete my old e-mails upon exit of the program when I specifically set it up to do so. I have 3 email accounts from two different providers and I didn't like the way the newer version showed both

Just so you know I had to uninall that version and I installed Version 2.0, Build 5274 in order to use the message rules and to have my old e-mails deleted automatically upon exit from the program.

I also purchased Incrediback and it also did not work on the newer version. I got unusual emails from 2 years ago when I imported a current backup file. When I reinstalled 2.0, Incredibackup worked perfectly.

I'm very frustrated cause you can't depend on Incredimail putting out dependable upgrades, so that's why I won't be upgrading anymore but sticking with the version that I have.

<Sad Smile>

Re: Message Rules & Deleting emails upon exit

Posted: Wed Oct 30, 2013 12:38 pm
by IncrediAdmin2
I would like to apologize for the inconvenience that you experienced. We are looking into some of these issues and hope to resolve them in one of our next updates.