Wrong time

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MissImparfaite
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Wrong time

Postby MissImparfaite » Mon Nov 08, 2010 9:15 pm

Your IncrediMail Version: IncrediMail 2.0
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
Installed newest version of IncrediMail

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
Hello,

The time in the right corner of my IncrediMail is wrong but the date is right. The date and time on my system are right. How can I fix this please? :o)

I have reinstalled IncrediMail 2.0 without any succes.

Chantal

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Re: Wrong time

Postby IncrediModerator » Tue Nov 09, 2010 6:24 pm

The IncrediMail Status Window clock is set according to your computer clock. Changing the time shown on your computer clock will automatically change the IncrediMail.
Best regards,

IncrediModerator
IncrediMail Customer Support

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MissImparfaite
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Re: Wrong time

Postby MissImparfaite » Wed Nov 10, 2010 6:00 pm

The date and time on my system are right.


Any other suggestion?

moonstar
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Re: Wrong time

Postby moonstar » Wed Nov 17, 2010 9:32 am

Can you please take a screenshot of your entire screen so we can see the clock time and date in your IncrediMail, as well as the time and date on your computer.

You can do so by clicking here, clicking 'Run' and when the file download completes, click 'Run' again.

When you see the problem again, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.
Best regards,

Moonstar
IncrediMail Customer Support

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Deja
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Re: Wrong time

Postby Deja » Thu Dec 16, 2010 4:46 am

Time is fast on your clock.. screenshot attached.
Thanks for help..please.
Deja
Attachments
time fast Incredimail.jpg
Clock is fast..wrong time

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Re: Wrong time

Postby IncrediModerator » Thu Dec 16, 2010 12:06 pm

Please click here and download the full setup file for the latest IncrediMail version.

Let me know if the problem persists.
Best regards,

IncrediModerator
IncrediMail Customer Support

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Deja
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Re: Wrong time

Postby Deja » Fri Dec 17, 2010 2:16 am

Time problem solved by using a dofferent skin..had correct time..& then going back to the Fantasy skin that had a fast time of 20 min. It was correct after the changing.
Thank YOU MUCH for the answering to my question..sorry I had not tried skin changing before posting.
Hugz Deja


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