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not getting mail via incredimail ( Now resolved )

Posted: Tue Nov 22, 2011 11:00 am
by kibrisnige
Your IncrediMail Version: 2
Your Internet Browser Type: Google Chrome
Your Operation System: Windows XP

What have you done before the problem occurred?
sent / received mail

If you receive any error message, please quote it precisely:
no error message

Please provide a full description of the problem:
I am not getting mail via incredimail despite the mail accounts being on incredimail

Re: not getting mail via incredimail

Posted: Tue Nov 22, 2011 11:49 am
by moonstar
Please note you're posting in the German Forum which is only for German users.

Please check the following post, and follow each step listed:

http://forums.incredimail.com/viewtopic.php?f=10&t=252

Once you've done ALL of these, let me know what happens (please post your reply in the English Forum, under Email Account Issues).

Re: not getting mail via incredimail ( Now resolved )

Posted: Wed Nov 23, 2011 12:41 pm
by kibrisnige
Now resolved using su_8263.exe complete removal tool.
then reinstalling