Page 1 of 1

Incredimail / Facebook / Crash

Posted: Fri Sep 13, 2013 8:55 am
by TomOG
Your IncrediMail Version: newest
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
Windows 7 64bit

Hello,
when I go to Incredimail left on Facebook, no matter what link, profiles, photos, etc. IN crashes.
The following error message
Exception: ACCESS_VIOLATION (C0000005) - on reading from 00000000
Faulting Offset: 000289F6
Modules: ImUtilsU.dll

000289F6 ImUtilsU.dll
00016D3A USER32.dll
000177C4 USER32.dll
0001788A USER32.dll

Can anyone help me?
Thank you
Tom


If you receive any error message, please quote it precisely:


Please provide a full description of the problem: