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Posted: Thu Sep 19, 2013 6:17 pm
by Annanette
Your IncrediMail Version: incredi 2.5
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
I have a new computer - acer - with win8. I got an email, that incredi 2.5 is compatible with win8. I downloaded - I got my displayed emails - all works fine. Today, I wrote and send an email. I go back to "Posteingang" and all entries are gone. I am not able to get the entries back. What can I do? Best regards Annette

If you receive any error message, please quote it precisely:

Please provide a full description of the problem:
When I go back to "Posteingang" all entries are gone.

Re: win8

Posted: Thu Sep 19, 2013 6:26 pm
by Annanette
Sorry, send my problem to this help-center I must make wrong details.
I have w i n 8 but that is not listed when I try to send my problem. So I marked windows 7.
I hope someone can help me.
I have indredimal back since 2 days and I am happy. But that all emails destroid when I go back to post entry, makes me unhappy.
I found nothing to get the mails back.
Best regards Annanette