su 1794

Utilisez cette section du forum pour trouver la solution a tout problème technique que vous rencontrez avec IncrediMail (les problèmes d’envoi ou de réception ne sont pas concernés par cette section)
fleurdevenus
IncrediUser
IncrediUser
Posts: 1
Joined: Fri Apr 29, 2011 5:02 pm

su 1794

Postby fleurdevenus » Sat Apr 30, 2011 9:43 am

Your IncrediMail Version: 1
Your Internet Browser Type: Internet Explorer 7
Your Operation System: Windows XP

What have you done before the problem occurred?
installé une imprimante

If you receive any error message, please quote it precisely:
failed to find Supportutil.data file
Plaese save the supportutil.dat fil( attached tothe Increditmail Support email) to you desktop and try again
If the problem persit contact incredit mail suppot


Please provide a full description of the problem:
Bonjour

J'ai voulu lancer incredit mail avec su 1794 qui nettoie le runtime mais celui ci me met un message d'erreur

http://www.casimages.com/img.php?i=110430094131417472.jpg
Image
disque dur

http://www.casimages.com/img.php?i=11043009423424772.jpg
Image

Que faire, car je ne peux plus le reintaller

Merci pour votre réponse

Bonne journée

User avatar
jeanniespc
IncrediUser
IncrediUser
Posts: 32
Joined: Sat Oct 24, 2009 7:21 pm

Re: su 1794

Postby jeanniespc » Sat Apr 30, 2011 5:55 pm

I have the new delete runtime program but I can not figure out how to post it to the board because it is on an email. Whenever I try to upload it...it tells me that I can't upload an .exe or .eml file.

If you would like me to email you the program I can do that if you give me your email address....you can email me privately if you don't want to post it.

Jeannie

Frenchie
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 1378
Joined: Wed Nov 17, 2010 4:03 pm

Re: su 1794

Postby Frenchie » Mon May 02, 2011 10:44 am

Problème temporaire résolu depuis hier pour les différents outils disponibles sur le site.
Cordialement,

Frenchie
Support Client IncrediMail

Image Image


Return to “Questions techniques (pannes, messages d'erreur, etc)”

Who is online

Users browsing this forum: No registered users and 2 guests