problem with registration code

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SmileyTavy
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problem with registration code

Postby SmileyTavy » Tue Aug 09, 2011 2:06 pm

Hello,

I have upgrade my Incredimail from 6.07 to the last version of Incredimail.

After upgrade, the licenses disappears from Help --> Licenses.

Thank you!

moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2386
Joined: Thu Nov 12, 2009 12:45 pm

Re: problem with registration code

Postby moonstar » Tue Aug 09, 2011 3:08 pm

Please re-enter your codes in IncrediMail. If they disappear again, you may need to configure your Firewall or Anti-Virus program with IncrediMail.

Let me know if you need more help.
Best regards,

Moonstar
IncrediMail Customer Support

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SmileyTavy
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Joined: Tue Aug 09, 2011 2:03 pm

Re: problem with registration code

Postby SmileyTavy » Tue Aug 09, 2011 3:28 pm

I tried to re-enter the codes but, doesn't work.

Please help me!

SmileyTavy
IncrediUser
IncrediUser
Posts: 4
Joined: Tue Aug 09, 2011 2:03 pm

Re: problem with registration code

Postby SmileyTavy » Tue Aug 09, 2011 8:05 pm

can anyone help me here??

SmileyTavy
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IncrediUser
Posts: 4
Joined: Tue Aug 09, 2011 2:03 pm

Re: problem with registration code

Postby SmileyTavy » Wed Aug 10, 2011 11:02 am

nobody can help me???

moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2386
Joined: Thu Nov 12, 2009 12:45 pm

Re: problem with registration code

Postby moonstar » Sun Aug 14, 2011 11:59 am

Can you please describe what happened when you entered the code? Did you receive any Error Message? Was the code registered but disappeared?

Have you checked that your Anti-Virus or Firewall is configured with IncrediMail?
Best regards,

Moonstar
IncrediMail Customer Support

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rita48
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Re: problem with registration code

Postby rita48 » Thu Nov 24, 2011 11:58 am

kann mir bitte jemand helfen meine PREM-Lizenz wird nicht mehr angenommen habe sie vor 6 Jahren gekauft.

rita48
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Re: problem with registration code

Postby rita48 » Thu Nov 24, 2011 12:03 pm

angeblich nicht richtig eingegeben oder ich soll es noch einmal versuchen

rita48
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Re: problem with registration code

Postby rita48 » Thu Nov 24, 2011 12:09 pm

Hallo keiner da`?

moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2386
Joined: Thu Nov 12, 2009 12:45 pm

Re: problem with registration code

Postby moonstar » Thu Nov 24, 2011 12:11 pm

rita48 wrote:Hallo keiner da`?


Please repost in the German section of the Forum, or create a New Post in English.
Best regards,

Moonstar
IncrediMail Customer Support

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