Windows 7 Install Never Finishes

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bbacle
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Windows 7 Install Never Finishes

Postby bbacle » Mon Nov 13, 2017 3:06 pm

I have just gotten a new desktop computer with an I7-7700 processor and I have tried multiple times to install Incredimail.
Each time it goes through with installing the files and putting the icon on the desktop, but the screen is stuck on Status and never finishes.
I am trying to install 6.3.9.5274.
I have also tried other versions but get the same result.
Do you have a solution?
It worked fine on my computer with Windows 7 before.

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Re: Windows 7 Install Never Finishes

Postby IncrediModerator » Tue Nov 21, 2017 6:20 pm

In this case, first save the installation file to your computer, then right-click on the file and select the option "Run as administrator".

If the problem continues, temporarily disable your anti-virus software and then run the IncredIMail installation, as the anti-virus may be blocking the completion of the installation.

Please let me know if you still encounter difficulties.
Best regards,

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IncrediMail Customer Support

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