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Re: Latest update

Posted: Wed May 02, 2012 12:00 pm
by dag1167
I have taken a screen shot but how do I get it to you please?

I have just edited this message after checking my Wife's computer. It does not appear on her machine either. Trust me!!!!

Re: Latest update

Posted: Wed May 02, 2012 2:48 pm
by moonstar
To attach your image, simply click the 'Preview' button below your new post, click the 'Upload attachment' tab that appears and attach the image.

Re: Latest update

Posted: Wed May 02, 2012 4:54 pm
by dag1167
Let's hope that this works
incredimail.jpg

Re: Latest update

Posted: Thu May 03, 2012 12:30 pm
by moonstar
Can you let me know what build you and your wife are using?

Re: Latest update

Posted: Mon May 07, 2012 11:49 am
by dag1167
Sorry for the delay in answering but I have been in Holland for a few days. The build on my computer is 6295188. My wife's is 6295029.
Dave

Re: Latest update

Posted: Wed May 16, 2012 12:03 pm
by IncrediAdmin2
To try and resolve this issue, please enter the link below:

http://www.incredimail.com/english/download/

Select and run the full IncrediMail installation.

Re: Latest update

Posted: Wed May 16, 2012 5:42 pm
by dag1167
Not having much luck am I?
incredimail2.png

Re: Latest update

Posted: Wed May 16, 2012 8:01 pm
by dag1167
Well I did eventually manage to download the file BUT the problem of the missing instruction (delete from server) is still there. It has not cured the problem. The build of the suggested download is 6295203.
Anymore suggestions?

Re: Latest update

Posted: Thu May 17, 2012 9:25 am
by IncrediAdmin2
Do you have an IncrediMail Premium or IncrediMail Plus subscription? Is the code for that product registered in IncrediMail?

Re: Latest update

Posted: Thu May 17, 2012 10:39 am
by dag1167
Incredimail premium. However I have now found out what was wrong. Although I have Incredimail premium, somehow it did not show in the Licences. So I sent for my registration codes and now the missing option is now available.
Thanks for your patience
Dave