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Re: Windows 10

Posted: Thu Dec 31, 2015 9:46 am
by jobinjohn247
Based on the recent information. IncrediMail is being updated thats what I have been told so if IncrediMail is not working by January 1, 2016 Time 3 p.m. EST then you ae requested to contact IncrediMailHelpDesk(dot)com.

It's being updated for the new year or something. <Big Smile> Hope this was help.

Re: Windows 10

Posted: Thu Dec 31, 2015 10:19 am
by LaraLie
Hello,
does also give for Incredimail plus 2.0 updates? Licence: Lifelong
Yours sincerely

Hallo,
gibt es auch für Incredimail-Plus-2.0 Updates? Lizenz: Lebenslang
Viele Grüße

Re: Windows 10

Posted: Thu Dec 31, 2015 10:39 am
by FamousMarcel
Here also the same problem.
It's during very long that the update comes.

Re: Windows 10

Posted: Thu Dec 31, 2015 7:40 pm
by Webson
I have removed:
http://answers.microsoft.com/en-us/wind ... #LastReply

and Incredimail works again

Re: Windows 10

Posted: Fri Jan 01, 2016 12:59 am
by Destyne2189
So the work around to open incredimail is not working...please advise as to when the issues will be fixed.

Re: Windows 10

Posted: Fri Jan 01, 2016 2:15 pm
by selwynjean
We upgraded to Windows 10 and were using Incredimail 2.5 for a few days with no problems. But today it stopped working and kept crashing on startup. The crash report mentioned flash.ocx.

So what changed? I noticed there was a Windows security update "Security Update for Internet Explorer Flash Player for Windows 10 Version 1511 (KB3132372)" that came in yesterday. When I uninstalled this and restarted my PC Incredimail started working again.

It's obviously not a good idea to be uninstalling security patches. The real answer for a new version of Incredimail to fix these issues. Can anyone say when this will become available?

Re: Windows 10

Posted: Sat Jan 02, 2016 10:05 am
by ansmail
the by Incredimail suggested fix on the crashes caused recently bythe windows update does not work for me. I read up on the internet and a helpful computer wizard suggested to uninstall KB3132372. Incredimail works again till Windows pushes the next update.I hope this helps creating a more strucural fix. Happy New Year ! An

Re: Windows 10

Posted: Sat Jan 02, 2016 6:33 pm
by Webson
The problem is also posted on on the Microsof Community, see link below:

http://answers.microsoft.com/en-us/wind ... ae7bfaa6a9

Re: Windows 10

Posted: Sat Jan 02, 2016 7:22 pm
by imthduke
NO...INCREDIMAIL WILL NOT work with the new Windows 10 update....it crashes....have gone to Thunderbird that works much faster. I can't believe the staff was not on this...must have seen is coming. Have used the program for years and now lost all my contacts. <Devil>

Re: Windows 10

Posted: Sat Jan 02, 2016 11:59 pm
by Greeneg
I would just like to add that the suggested work-around does not work. At least not for me. Period. The cavalier attitude of the support personnel is disappointing to say the least. I am a VIP Support member and I cannot get the program to open in order to access the VIP Support forum. Need to do better people.

Ed Green
Charlotte, NC
egreen1@carolina.rr.com