computer doesnot startup after installing incredimail 2.5

Get Help and help others installing IncrediMail
Forum rules
Please read them carefully before posting new topic - Forum rules
waanjo
IncrediUser
IncrediUser
Posts: 4
Joined: Sat Nov 21, 2015 8:11 pm

computer doesnot startup after installing incredimail 2.5

Postby waanjo » Sat Nov 21, 2015 8:40 pm

I have new computer with windows 10. Than I wanted to install incredimail 2.5 > but this did not work. I received some errors and incrediamil was not installed.

but now my computer does not start up anymore. The screen is completly black with no text on it.


Can someone help me : how can I startup the compter now ??????

regards Walter Jansen

User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: computer doesnot startup after installing incredimail 2.5

Postby IncrediModerator » Tue Nov 24, 2015 10:05 am

As the problem is with your computer, please contact a Windows technician regarding the matter.

This forum is meant to address IncrediMail related issues, not general computer issues.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image

waanjo
IncrediUser
IncrediUser
Posts: 4
Joined: Sat Nov 21, 2015 8:11 pm

Re: computer doesnot startup after installing incredimail 2.5

Postby waanjo » Sat Dec 05, 2015 4:20 pm

this is not a general computer issue. It is caused by the installation of incredimail.

I want to know why I cannot instal incredimail on a windows 10 computer ??

regards walter

User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: computer doesnot startup after installing incredimail 2.5

Postby IncrediModerator » Wed Dec 09, 2015 1:38 pm

In this case, are you once again able to startup the computer ?

If not, please contact a Windows technician regarding the matter, as there is nothing which can be done from here.

If so, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image


Return to “Download & Installation”

Who is online

Users browsing this forum: No registered users and 5 guests