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computer doesnot startup after installing incredimail 2.5

Posted: Sat Nov 21, 2015 8:40 pm
by waanjo
I have new computer with windows 10. Than I wanted to install incredimail 2.5 > but this did not work. I received some errors and incrediamil was not installed.

but now my computer does not start up anymore. The screen is completly black with no text on it.


Can someone help me : how can I startup the compter now ??????

regards Walter Jansen

Re: computer doesnot startup after installing incredimail 2.5

Posted: Tue Nov 24, 2015 10:05 am
by IncrediModerator
As the problem is with your computer, please contact a Windows technician regarding the matter.

This forum is meant to address IncrediMail related issues, not general computer issues.

Re: computer doesnot startup after installing incredimail 2.5

Posted: Sat Dec 05, 2015 4:20 pm
by waanjo
this is not a general computer issue. It is caused by the installation of incredimail.

I want to know why I cannot instal incredimail on a windows 10 computer ??

regards walter

Re: computer doesnot startup after installing incredimail 2.5

Posted: Wed Dec 09, 2015 1:38 pm
by IncrediModerator
In this case, are you once again able to startup the computer ?

If not, please contact a Windows technician regarding the matter, as there is nothing which can be done from here.

If so, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

Please let me know the results.