incrdimail crahing this morning - help please

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thegunners
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incrdimail crahing this morning - help please

Postby thegunners » Sat Jan 02, 2016 1:43 pm

I put on my computer this morning [2/1/2016 ] and incredimail will not open its crashing all the time

Exception: BREAKPOINT (80000003)
Faulting Offset: 00132BD2
Module: KERNELBASE.dll

00132BD2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

please help

thankyou

bluetai
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Re: incrdimail crahing this morning - help please

Postby bluetai » Sat Jan 02, 2016 5:14 pm

This is my error message as well. Been like this for 3 days.

Webson
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Re: incrdimail crahing this morning - help please

Postby Webson » Sat Jan 02, 2016 6:51 pm


triguena57
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Re: incrdimail crahing this morning - help please

Postby triguena57 » Sat Jan 02, 2016 9:00 pm

I am having the same problem. I tried several times to open it, even shot down a few times but nothing. All this after the update for windows 10.

inliner399
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Re: incrdimail crahing this morning - help please

Postby inliner399 » Sun Jan 03, 2016 1:48 am

Windows latest updates KB3119147.32bit. KB33132372.64bit. are causing this crash. Uninstall the appropriate update and all will be well. Change your updates from Auto to Manual so you can choose in the future.

happy4life
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Re: incrdimail crahing this morning - help please

Postby happy4life » Sun Jan 03, 2016 2:08 am

Same problem! Getting very frustrating seeing I paid to use this e-mail system. Can't get my old e-mail. UGH

Allisonb
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Re: incrdimail crahing this morning - help please

Postby Allisonb » Sun Jan 03, 2016 2:37 am

I am having a HUGE problem, I have been getting this since the 29th od December 2015, I need help ASAP I use this email paid upgrade to work.
My client files, folders and contacts I cannot get to.
So can some fix this MESS>>>>
Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00237E09 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx
0026F306 Flash.ocx

gpizer
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Re: incrdimail crahing this morning - help please

Postby gpizer » Sun Jan 03, 2016 7:40 am

I had the same problem couple days ago. The only fix I came up with was to go to the "control panel" and then go to "programs and features". From there go to the top left and click on "view installed updates". Scroll down to the "security update for windows" section and look for the last update that was installed by the date it was done..
Double click or right click to uninstall. After uninstalling it exit out and then start up "incredimail". It should start up normally. Be advised that if you have your computer set up to automatically install updates when restarting the computer and it updates it again you will have to do the same process again until "incredimail" comes up with the solution.

Temora140
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Re: incrdimail crahing this morning - help please

Postby Temora140 » Sun Jan 03, 2016 10:30 am

Check out these posts for the answers to your problems
viewtopic.php?f=12&t=127542&sid=0efa05b57f0db6ea4b81aefe40da4cc6#p174784

valento
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Re: incrdimail crahing this morning - help please

Postby valento » Sun Jan 03, 2016 12:09 pm

I have now had the problem for 3 days and need to get into my messages.
I too have paid for this program and am disgusted that the last message on the help site is 16 December.
Any suggestions folks.
Have done a back up and now wondering if uninstalling the program and starting again would solve the issue.


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