Incredimail Plus will now not allow me to open skins!!!

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harleyrider
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Incredimail Plus will now not allow me to open skins!!!

Postby harleyrider » Mon Feb 01, 2016 7:51 pm

Hello...
I have a purchased and licensed version of Incredimail 2.5. I have been using the skins I have downloaded for some time now.
Now, all of a sudden I can't use them. It says they are now a part of "Incredimail Plus"!!!
WHAT?!?! These are just the standard skins I have downloaded from this site and they are not the Gold versions.

What is going on? Is this Incredimail's way of getting more money from their customers or are they having problems?
(I did download and install the latest patch and it still does it)

Any help with this would be GREATLY appreciated.

Thank you.

Cheers!!!

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Re: Incredimail Plus will now not allow me to open skins!!!

Postby IncrediModerator » Tue Oct 11, 2016 11:29 am

By design, the skins are only included in the Incredimail Premium or Plus packages.

If you are licensed for IncrediMail Premium and cannot change the skins, please contact our Support Team by clicking on Help > VIP Support in the top menu of IncrediMail, and we will be happy to troubleshoot the issue.
Best regards,

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IncrediMail Customer Support

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