installation error

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andbrank
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installation error

Postby andbrank » Fri Feb 05, 2016 1:14 pm

I can not install the new version.
I get the message "IMSetup.exe not a valid win32 application".
What should I do?
Thanks

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Re: installation error

Postby IncrediModerator » Tue Oct 11, 2016 11:22 am

In this case, please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

If the problem continues, first save the above executable to your computer, then right-click on the file and select the option "Run as administrator".

If the problem still continues, temporarily disable your anti-virus software and then run the executable, as the anti-virus may be blocking the installation.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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