incredibackup is junk

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tjmoes
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incredibackup is junk

Postby tjmoes » Sun Mar 06, 2016 5:26 am

incredibackup is junk bring the data transfer wizard. I did 3 differant bckups and result was the same all it backs up is the program none of my folders contacts or data was transfered to new setup.
they say manually copy indentities folder and place it new setup but that just loaded alot of empty folders and some folder data that was ten yrs old like deleted msgs, not what i want.
the old way of transferring was so much better emoticon-0121-angry
tj

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Re: incredibackup is junk

Postby IncrediModerator » Tue Oct 11, 2016 11:01 am

In this case, to manually import the messages and contacts from the backup, please do the following:

First, please download WinRAR at:
http://download.cnet.com/WinRAR-64-bit/ ... 65579.html

Then...

1. Change the suffix in the filename from "ibk" to "zip" (thus converting the backup to a standard zip file).

2. Right-click on the backup file and select "Extract to ..." (whatever the name is).

3. Go into the newly created folder and copy the "Identities" folder to your Desktop.

4. Open IncrediMail, click on File > Import and Export > Import Messages.

5. In the pop-up window, select "IncrediMail" and click Next.

6. Click "Select Folder" and browse to the "Identities" folder located on your Desktop. Click on Next.

7. Select the option "All Folders". Click on Next.

8. When complete, click on Finish.

9. In the main IncrediMail window, click on File > Import and Export > Import Contacts.

10. In the pop-up window, select "IncrediMail Address Book" and con Next.

11. Click "Select Folder" and browse to the "Identities" folder located on your Desktop. Click on Next.

12. When complete, click on Finish.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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