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Postby gandaroy1 » Tue Mar 22, 2016 12:03 am

Good morning,
After not being able to open my incredimail icon, I have installed the latest upgrade for incredimail. I am using windows vista.

Unfortunately, yes I can get into incredimail but it has lost all previous emails and folders. The contacts are still there. I have spent so much time organising my emails and they were extremely important. Is there any way I can get them back. Im so frustrated with this.

Can anyone please help me.


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Joined: Wed Jun 06, 2012 1:03 pm

Re: if you upgraded Incredimail and LOST folders, Lost Emails Here are instructions on HOW TO RETREIVE

Postby 1bebegirl » Fri Jul 01, 2016 10:16 am

If you upgraded to the newer Version 2.5 and don't like it or like me LOST all your Folders and email contacts <Surprised> and all the emails you had feeding into it!! YIKES. Don't worry just uninstall it and go back to version 2.0 Which is the best in my opinion.
click on link below it automatically restores Everything, folders, contacts, emails. Aaahhhh <In Love> I'm Happy once again.
http://www.incredimail.com/english/down ... &beta=true

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Re: upgrade

Postby IncrediModerator » Mon Sep 19, 2016 4:18 pm

In this case, all of the previous folders should be listed under "On my computer" at the bottom of the left panel in the main IncrediMail window.

If the "On my computer" is not displayed, simply right-click on the empty space at the bottom of the left panel, select the option "New Folder", and the "On my computer" should then be displayed with the previous folders placed underneath.

Please let me know the results.
Best regards,

IncrediMail Customer Support

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