retrieving emails

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kazmo
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Joined: Sun Oct 04, 2009 9:54 pm

retrieving emails

Postby kazmo » Sun Oct 04, 2009 10:05 pm

Hi I'm techno phobic, i have had incredimail on my laptop for around 18 months, me being dumb where computers are concerned, tried to install incredimail on my old laptop (MY OTHER HAS CRASHED AND I CAN'T GET ANT DATA OFF IT) thinking i would still be able to access my old emails, i have templates etc as attachments in them.
I have 2 problems my reg key wont work, keeps coming up with error 1232, and i have lost all my emails/contacts etc.
My question is.... is it possible to still gaIN access to my old emails?

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Martine
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Joined: Thu Sep 10, 2009 11:58 am

Re: retrieving emails

Postby Martine » Mon Oct 05, 2009 12:27 am

It is sometimes possible to access what's on the hard drive of a laptop that has crashed. All you need to do is remove the hard drive and buy a Hard Disk enclosure (about 30$) and then you can plug this in your new computer's USB port and you can then access the files on it. However this will not work if the hard drive is faulty.

And the reg keys...are they working now? When do you get the error? I take it the new laptop is connected to the internet?
Martine - VIP member

Chez Martine

kazmo
IncrediUser
IncrediUser
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Joined: Sun Oct 04, 2009 9:54 pm

Re: retrieving emails

Postby kazmo » Mon Oct 05, 2009 9:40 am

Hi many thanks for geting back to me so quickly, the error message comes up when i have entered my reg key code.

I have still not been able to use my code.

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IncrediAdmin
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Joined: Thu Apr 24, 2008 11:29 am

Re: retrieving emails

Postby IncrediAdmin » Mon Oct 05, 2009 1:37 pm

Can you please send me in PM your personal registration code?
Best regards,

IncrediAdmin
IncrediMail Customer Support

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