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dwaynewilson
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Groups

Postby dwaynewilson » Mon Nov 21, 2016 4:48 pm

I have more trouble with this program, should have stayed where I was at.
NOW when I send my groups out, they won't go. I get "Operation incomplete". and they go to a out box and I can't get them to the groups. I have two groups and get the same thing with both of them..........................what the hell.

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Re: Groups

Postby IncrediModerator » Tue Nov 22, 2016 2:14 pm

In this case, how many contacts are contained in the group ?

Are you able to send messages to all of the individual contacts in that group ?

Looking forward to hearing from you.
Best regards,

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IncrediMail Customer Support

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dwaynewilson
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Re: Groups

Postby dwaynewilson » Tue Nov 22, 2016 4:31 pm

I have 40 in one group and around 18 in the other.

I go to send them something and I get Operation incomplete and it stays in the Outbox on the left hand side and goes nowhere.

I have went through all the names and I can't find any bad. I wish it would tell you why it won't go when it says Operation incomplete.

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Re: Groups

Postby IncrediModerator » Tue Nov 22, 2016 6:21 pm

And are you able to send a message to all of these users from your online webmail ?

Are you able to send a message to all of these users from another mail client, such as Windows Mail or Mozilla Thunderbird ?

Looking forward to hearing from you.
Best regards,

IncrediModerator
IncrediMail Customer Support

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dwaynewilson
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Joined: Tue Nov 15, 2016 8:05 pm

Re: Groups

Postby dwaynewilson » Tue Nov 22, 2016 8:49 pm

Yes I can send it from Outlook works fine. Wanted to change to this e mail but looks like I won't be able to. When I imported my folders to start with I didn't get them all. so thats another thing.

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Re: Groups

Postby IncrediModerator » Wed Nov 23, 2016 4:00 pm

Unfortunately, I am unable to further address such issues in the forum.

If you are subscribed to Incredimail Plus, you are welcome to contact our support team by clicking on Help > VIP Support in the top menu of IncrediMail, and one of our representatives will get back to you by email.
Best regards,

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IncrediMail Customer Support

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