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Can't download Incredimail

Posted: Thu Jun 29, 2017 10:19 am
by Johnnyboy1823
Was having trouble with IM, so I tried uninstalling it and reinstalling 2.0 System is telling me I already have a version downloaded, but I deleted everything. Is there another place where old files might be hiding? I have Win 10.

Re: Can't download Incredimail

Posted: Thu Jun 29, 2017 5:53 pm
by Johnnyboy1823
BTW, I use IM Plus, which I pay for yearly. I'm hoping for a quick resolution!

Re: Can't download Incredimail

Posted: Fri Jun 30, 2017 1:47 pm
by Johnnyboy1823
I'm still waiting for a reply............can't find any remnants of IM in system which wouldn't let me re-download it. Is it something in the registry? Please help!

Re: Can't download Incredimail

Posted: Sun Jul 02, 2017 11:27 am
by IncrediModerator
To address this issue, please uninstall IncrediMail using the Windows Repair Toll which can be downloaded at:
https://support.microsoft.com/en-za/hel ... or-removed

After that, please try reinstalling IncrediMail once again.

Please let me know the results.