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NIL Support

Posted: Thu May 03, 2018 3:01 am
by redvet1932
Why would anyone want to purchase this product ? Incredimail must have the worst customer support around. The only chance you have of resolving problems is by the good grace of other members which is outstanding most of the time. I have been an Incredimail user since 2006 and seen the customer support response deterorate to its current non-existent level. Recently I had to reformat my PC and reinstall Incredimal, done this previously without any trouble but this time the program will not accept my Gold Membership numbers. I have tried to contact support by email and web enquiry but NIL response. Pity that a reasonably good product is spoiled by bad customer service.

Re: NIL Support

Posted: Sat May 05, 2018 12:47 am
by Por2gal
do you have another program to recommend