Page 1 of 1

Can NOT renew my IncrediMail Plus license

Posted: Fri Jul 19, 2019 7:29 am
by EliMenda
Hi
i am trying to renew my IncrediMail Plus license, getting this message

Our checkout page is currently unavailable
We apologize for the inconvenience! *
For existing customers inquiring about renewals, please contact us at vipsupport@incredimail.com.
-Team IncrediMail

I would appreciate your help

Re: Can NOT renew my IncrediMail Plus license

Posted: Wed Jul 31, 2019 11:25 am
by allanpcat
Same here. What's going on at Incredimail where their payment system doesn't work (for at least a week to my knowledge)? Also no response from support.

Re: Can NOT renew my IncrediMail Plus license

Posted: Wed Aug 28, 2019 7:25 am
by PhartStorm
It appears that Perion is no longer selling the IncrediMail product. The payment links for all related products (Plus, Gold Gallery, etc.) take you to a page with an email address for existing customer support only. No one from IncrediMail support has responded to help requests on the support forum for more than a year. The product itself has not been updated since 2012. I fear it is only a matter of time before the product is shut down completely. (My guess is when Windows 7 support ends next year.) A sad end to a once wonderful product. <Sad Smile>