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uninstall incredimail

Posted: Tue Sep 15, 2009 5:09 pm
by prince
i need help to uninstall incredimail completely from my pc so i can do a fresh installation.
any help?

thanks

Re: uninstall incredimail

Posted: Tue Sep 15, 2009 5:25 pm
by IncrediAdmin
To completely remove, then re-install IncrediMail, please click on the following link:

http://www.incredimail.com/su.asp?suId=3715

Click 'Run' in the File Download dialog, click 'Run' again when asked to run the software and follow the instructions in the SupportUtil dialog.

Note: Before completely uninstalling IncrediMail, all your IncrediMail data - including email messages, contacts and content will be automatically backed up and placed in a new folder on your Desktop - named 'YourIncrediMailData'.

Re: uninstall incredimail

Posted: Thu Oct 15, 2009 4:14 pm
by maye726
Ok did all that now how do you import the yourincredimail folder on the desktop back into incredimail?

Re: uninstall incredimail

Posted: Thu Oct 15, 2009 11:28 pm
by IncrediAdmin
You will need to use the transfer wizard under the file menu.

Open IncrediMail 2.0 transfer wizard and follow the instructions.

Re: uninstall incredimail

Posted: Fri Oct 16, 2009 12:08 am
by maye726
I have tried this and the only thing that has been imported was my contacts, not my letters, notifiers or any skins.

Re: uninstall incredimail

Posted: Fri Oct 16, 2009 12:15 am
by IncrediAdmin
What is the size of your IncrediMail data folder?

Re: uninstall incredimail

Posted: Sat Oct 17, 2009 1:02 am
by maye726
It says 345 MB Thank You

Re: uninstall incredimail

Posted: Mon Oct 19, 2009 8:18 pm
by IncrediAdmin
Can you describe me the steps you took in order to import your personal data?