Letter Creator

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Joined: Fri Jun 19, 2015 2:33 pm

Letter Creator

Postby littleangel » Fri Jun 19, 2015 2:44 pm

Your IncrediMail Version: 2.0
Your Internet Browser Type: FireFox 3
Your Operation System: Windows 7

What have you done before the problem occurred?
Nothing and I have Windows 8, and Firefox 38.0.5

If you receive any error message, please quote it precisely:

Please provide a full description of the problem:
I got an email to get a special price for Letter Creator of $10. I clicked the link and went to the site to buy it. I put in my credit card for Letter Creator, said no to the EMoticoms, and got a error screen. I never got the email link to download Letter Creator, but have pending charges for two Incredimail purchases of $9.95. What do I do now. I don't see any place to call or email Incredimail to either cancel the purchase or see what is happening. Any help would be appreciated, before I call my Credit Card company and dispute both charges.

Thank you

IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Letter Creator

Postby IncrediAdmin2 » Mon Jul 06, 2015 4:05 pm

Please contact our purchase department at purchase@incredimail.com for further assistance regarding this issue.
Best regards,

IncrediMail Customer Support

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