No Clock, calendar display box

[yorkshirelass]

Your IncrediMail Version: Incredimail 2.5
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
I downloaded and installed Incredimail to my Acer netbook with Windows 7 home premium
(I already have Incredimail Premium on my desktop computer with Vista Home premium )

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
On opening Incredimail on the netbook, the box that usually displays the clock & Calender and time is blacked out with a little red cross in the top right corner. When the cross is clicked on, I get an advertisement about Incredimail Premium. I can send and receive e-mails but they are not displayed in the box as receiving mail but cannot get rid of the advertisment.

[klug808]

YES NO ONE WILL HELP US, MINE JUST DISPLAYS A WHITE BOX AND THESE CRETINS WON'T BOTHER TO RESPOND, AND I AM A PREMIUM MEMBER!

[Johnnyboy1823]

Has this problem been addressed? I'm having the same trouble...........my clock and calendar both disappeared. PLease advise.

[bibsken]

Did you sort it? I have the same problem. Just a blank box with no date or time or connection info.
I can get it back by restoring my computer to a few days ago but every time I switch on my computer again the box is blank.
I`ve tried uninstalling and reinstalling Adobe Flash Player but it does not help.

[LittleDude]

After testing a few things on my system I came to the conclusion(I could be wrong) that the latest update to Flash Player broke it. You could try the older version of Flash Player(I didn't try this) but I believe most updates to Flash Player are to address its many security flaws.
I may try the older version because I don't use Internet Explorer so I'll be less likely to be exposed to the security flaws.

Update: Installed older version of Flash Player and clock is back to normal.

[mholley]

After testing a few things on my system I came to the conclusion(I could be wrong) that the latest update to Flash Player broke it. You could try the older version of Flash Player(I didn't try this) but I believe most updates to Flash Player are to address its many security flaws.
I may try the older version because I don't use Internet Explorer so I'll be less likely to be exposed to the security flaws.

Update: Installed older version of Flash Player and clock is back to normal.

How do I install older version of Flash Plyer ,do I first have to uninstall current latest version ?

[SaraBow]

Where do I find an old version of Flash?

[LittleDude]

http://www.filepuma.com/download/adobe_ ... /download/

You will have to uninstall the latest version before installing this version.

[fafa]

Hello,

I have the same problem with the clock. White box and no clock appears since several days with Incredimail 2.0. Thank you for any help.

[Paquebot]

The fix suggested by Little Dude worked! Nervous for awhile since it didn't "take" the first time. No choice then but to start over and run it a second time. Restarted the computer and the clock and calendar were back. Thanks, Dude!