1. Download the Screenshot program by clicking here, clicking 'Run' and when the file download completes, click 'Run' again.
2. When you see the problem again, click the 'Make Screenshot' in the bottom right-hand corner of your screen.
3. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.
To Attach the ScreenShot to your reply:
1. Click on the ‘PostReply’ button.
- PostReplyButton.JPG (9.11 KiB) Viewed 73393 times
2. Click on the ‘Upload attachment’ tab.
3. Click the ‘Browse’ button to locate the attachment.
4. Click the ‘Add the file’ button.
5. Click on the ‘Place inline’ button.
6. Click ‘Submit’.
7. ALL DONE
