Can NOT renew my IncrediMail Plus license

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EliMenda
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Joined: Sat Jan 28, 2012 8:44 pm

Can NOT renew my IncrediMail Plus license

Postby EliMenda » Fri Jul 19, 2019 7:29 am

Hi
i am trying to renew my IncrediMail Plus license, getting this message

Our checkout page is currently unavailable
We apologize for the inconvenience! *
For existing customers inquiring about renewals, please contact us at vipsupport@incredimail.com.
-Team IncrediMail

I would appreciate your help

allanpcat
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Joined: Fri Nov 04, 2011 9:32 pm

Re: Can NOT renew my IncrediMail Plus license

Postby allanpcat » Wed Jul 31, 2019 11:25 am

Same here. What's going on at Incredimail where their payment system doesn't work (for at least a week to my knowledge)? Also no response from support.

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PhartStorm
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Location: Colorado USA

Re: Can NOT renew my IncrediMail Plus license

Postby PhartStorm » Wed Aug 28, 2019 7:25 am

It appears that Perion is no longer selling the IncrediMail product. The payment links for all related products (Plus, Gold Gallery, etc.) take you to a page with an email address for existing customer support only. No one from IncrediMail support has responded to help requests on the support forum for more than a year. The product itself has not been updated since 2012. I fear it is only a matter of time before the product is shut down completely. (My guess is when Windows 7 support ends next year.) A sad end to a once wonderful product. <Sad Smile>


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