Please create a screenshot of the download page you see on our site and attach it to your reply.
Please send me a screenshot of the problem you encounter and give a short description of the problem. To create the screenshot, please click here:http://www2.incredimail.com/contents/se ... enshot.exe
Click 'Run' and when the file download completes, click 'Run' again
When you see the problem on your computer screen again, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.