How to uninstall incredimail COMPLETELY


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How to uninstall incredimail COMPLETELY

Postby glittergirl » Sun Dec 04, 2011 12:33 am

Your IncrediMail Version: Incredimail 2
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
I have tried uninstalling many times but no luck.

If you receive any error message, please quote it precisely:
None

Please provide a full description of the problem:
I have treid uninstalling incredimail many times to try and fix my numerous problems that no-one seems to have a satisfactory solution for.
Problem is I unisntall and when I re-install it installs it back exactly the same even all my emails, contacts everything even though I did not back them up or re-load them back on, how is this possible they should all be gone?
I want to completely wipe incredimail so I can do a clean install and start from scratch, why is this not possible?
glittergirl
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Re: How to uninstall incredimail COMPLETELY

Postby moonstar » Sun Dec 04, 2011 9:07 am

The reason for this is to allow users having an issue with their IncrediMail the ability to do so without deleting their personal data.

If you're having an issue with IncrediMail can you let me know what it is so I can assist, and if this does not help, I can tell you how to delete your personal information as well.
Best regards,

Moonstar
IncrediMail Customer Support

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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Sun Dec 04, 2011 9:46 pm

Ah ok, I see.
I am having issues but no-one seems to be able fix my problem so I want to delete it completey and re-install it as I think it might be the only way to fix all my issues so if you can help that would be awesome and most apprecaited thanks.

My issues are posted here Technical Issues (crashes, error messages, etc.)
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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Wed Dec 07, 2011 9:46 pm

Can you please tell me how to uninstall completey to see if it will help PLEASE..............................
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Re: How to uninstall incredimail COMPLETELY

Postby Martine » Thu Dec 08, 2011 2:23 am

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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Fri Dec 09, 2011 12:36 am

Eeven after completely uninstalling it is still like it was before-as in unusable and all my email address's are there? How is this possible if I complelety uninstalled???????????? There is something seriously wrong with incredimail!!!!!!!!!!!!!
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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Fri Dec 09, 2011 12:37 am

Even all my emails are back in my inbox?????????????????????????????????????
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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Fri Dec 09, 2011 12:57 am

Ok tried it again, even after a complete uninstall all my email addresses and emails are back in my incredimail even though I did not re-install them, if this was complete uninstall none of this would be kept on your data base so clearly this complete uninstall is faulty.
Never mind incredimail has screwed me around for months now with no actual help that worked so I am now moving on to another email program.
This is ridiculous!!!!!!!!!!!!!!!!!!!!!!!!!
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Re: How to uninstall incredimail COMPLETELY

Postby Martine » Sun Dec 11, 2011 1:41 pm

You could always try this. That's the methodf I used and it works but it means going into your registry.
http://www.oeupdates.com/Uninstall-remo ... iMail.html
It takes a while because IM has files in lots of places.
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Re: How to uninstall incredimail COMPLETELY

Postby glittergirl » Thu Dec 15, 2011 12:51 am

I don't seem to have any of those files in my registry to delete?????????????
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