HELP!!!!


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HELP!!!!

Postby hisbeauty4ashes » Mon Mar 19, 2012 6:17 am

Your IncrediMail Version: Latest/
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows Vista

What have you done before the problem occurred?
Tried downloading the new version and it keeps wanting me to continue downloading version.

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
Help! I have posted this and then I keep being told it is posted in the wrong area... <Sad Smile>

My incredimail keeps wanting to install updates all the time. It is stuck on stupid and I cannot get it to stop. What is it I need to do???

Thanks I hope this is the right one I am to post it on.
hisbeauty4ashes
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Re: HELP!!!!

Postby Frenchie » Thu May 10, 2012 2:12 pm

Please precise what is the name of the product IncrediMail keeps wanting to install:

is it IncrediMail to a later version or a complementary component suchas 3D Magic or Protection Center ?

What is the build ID you can see in the 'Help' menu under the 'About IncrediMail 2.0' area ?
Cordialement,

Frenchie
Support Client IncrediMail

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