Technical glitch [Solved]

[bruceaw]

Your IncrediMail Version: 2.0
Your Internet Browser Type: Google Chrome
Your Operation System: Windows XP

What have you done before the problem occurred?
My grandson installed a new/used monitor - one he was using prior to obtaining a new computer system. Prior to installing Incredimail was working fine. We shut everything down in the normal manner. After installing the "new" monitor when I tried to open IncrediMail i got a message that IncrediMail detected a technical glitch - "The skin editbox.png could not be loaded. Please download the updated IncrediMail 2.0." We followed these instructions and got the same message upon trying to open IncrediMail again.

If you receive any error message, please quote it precisely:
"The skin editbox.png could not be loaded. Please download the updated IncrediMail 2.0."

Please provide a full description of the problem:
After installing the "new" monitor when I tried to open IncrediMail i got a message that IncrediMail detected a technical glitch - "The skin editbox.png could not be loaded. Please download the updated IncrediMail 2.0." We followed these instructions and got the same message upon trying to open IncrediMail again.

[IncrediAdmin2]

I'd like you to download the full setup file for IncrediMail and see if that solves the problem.

Please click the link below, download and install IncrediMail:

http://www.incredimail.com/english/down ... =fullsetup

Please let me know if the problem persists.

[bruceaw]

I did that yesterday and nothing different happened at that time. But, lo & behold, this morning when I turned everything on mu mail came back up as if nothing was wrong!! any comments as to why this happened & what I might do in the future to prevent such a frustrating event? Remember, this happened after just changing my monitor. (I prayed a lot about this and the Good Lord answered my prayers.) Thanks for answering my question in this forum!