Can't Send/Receive

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paulie5372
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Re: Can't Send/Receive

Postby paulie5372 » Tue Jan 29, 2013 8:48 am

i have tried all the suggested "fixes" and still have trouble with yahoo. suggestions?

IncrediAdmin2
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Joined: Tue May 15, 2012 11:42 am

Re: Can't Send/Receive

Postby IncrediAdmin2 » Tue Jan 29, 2013 11:16 am

2safarinow - Which IncrediMail version do you have installed?

paulie5372 Did your account previously work in IncrediMail?

When did this issue start occurring?

Which IncrediMail version you have installed?
Best regards,

IncrediAdmin2
IncrediMail Customer Support

ceshiwuhao
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Re: Can't Send/Receive

Postby ceshiwuhao » Sat Feb 02, 2013 11:46 am

It is receiving emails-- but like I said, when I go to click on them, they freeze up.
For online games you prefer, such as pc?
WoW Gold|Diablo 3 Gold|Swtor Credits|Runescape Gold

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Can't Send/Receive

Postby IncrediAdmin2 » Tue Feb 05, 2013 8:42 am

I would like you to open a new Identity and see if you still encounter the same problem.
 
To create a new Identity, please click 'Tools' and then 'Identities'. From here you have the option of choosing 'New Identity'.
 
Set up your Identity, and check to see if problem continues to occur in the new Identity.
 
Let me know what happens.
 
Please Note: Your messages will not be visible in the new Identity - to view your emails just switch back to your former Identity. 
 
To switch between Identities, click your Identity name, located next to the Profile Picture in the upper left corner. From here you can switch or manage Identities.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

JasonRain
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Joined: Sat Mar 02, 2013 8:43 am

Re: Can't Send/Receive

Postby JasonRain » Sat Mar 02, 2013 8:47 am

I also cannot read my Emails
Hello!I am JasonRain.I like play games.Like these
Wow Gold,Aion Kinah andGW2 Goldwhich I often buy from Diablo 3 Gold Kaufen.Anyone interesting?I hope someone can paly with me.

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Can't Send/Receive

Postby IncrediAdmin2 » Mon Mar 04, 2013 9:17 am

Have you tried following any of the steps mentioned in this thread? Which? What was the result?

When did this issue start occurring?

Does this occur to old messages or new ones?

Which antivirus/firewall program do you have installed?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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