i can't open incredimail


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i can't open incredimail

Postby mau1201 » Sun Dec 29, 2013 7:42 pm

Your IncrediMail Version: 6.3.9.5254
Your Internet Browser Type: Google Chrome
Your Operation System: Windows XP

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:
Exception: ACCESS_VIOLATION (C0000005) - on reading from 03730396
Faulting Offset: 00002CEB
Module: ImApp.exe


Please provide a full description of the problem:
when i try to open my incredimail i can't because there is this error:

Exception: ACCESS_VIOLATION (C0000005) - on reading from 03730396
Faulting Offset: 00002CEB
Module: ImApp.exe
mau1201
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Re: i can't open incredimail

Postby IncrediAdmin2 » Mon Dec 30, 2013 4:01 pm

When did this issue start occurring?

What do you do prior to getting this crash?

How often does it occur?
Best regards,

IncrediAdmin2
IncrediMail Customer Support
IncrediAdmin2
IncrediMail Support Team Member
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Joined: Tue May 15, 2012 11:42 am


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