Critical error has occurred. Incredimail cannot continue thi


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Critical error has occurred. Incredimail cannot continue thi

Postby Lorganz » Wed May 01, 2013 12:55 pm

Your IncrediMail Version: 2.5
Your Internet Browser Type: Opera
Your Operation System: Windows XP

What have you done before the problem occurred?
Everything was running smoothly & the error message appeared. I know I can un-install then install but I will lose ALL of my messages & saved messages. Is there any way I can re-install without losing everything??
I cannot save to disk as the Incredimail program does not open at all just a window with the error message showing


If you receive any error message, please quote it precisely:
Critical error has occurred. Incredimail cannot continue this session

Please provide a full description of the problem:
Tried opening Incredimail, which is my main email program. It would open but would not accept my mails then it started to regularly close down stating that Incredimail has encountered a problem & must close down.
I sent crash reports & attempted to get the program up & running but eventually it would not open at all but a small window would appear stating, (Critical error has occurred. Incredimail cannot continue this session).
I would like to know if there is any way I can get access to the program to enable me to save my messages to disk before I do a re-install, thank you
Lorganz
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Re: Critical error has occurred. Incredimail cannot continue

Postby IncrediAdmin2 » Mon May 06, 2013 2:52 pm

Uninstalling IncrediMail via the Control Panel and then reinstall it - should not cause the loss of any data.
Best regards,

IncrediAdmin2
IncrediMail Customer Support
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Re: Critical error has occurred. Incredimail cannot continue

Postby IncrediAdmin2 » Mon May 06, 2013 2:55 pm

Uninstalling IncrediMail via the Control Panel and then reinstall it - should not cause the loss of any data.
Best regards,

IncrediAdmin2
IncrediMail Customer Support
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IncrediMail Support Team Member
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Joined: Tue May 15, 2012 11:42 am

Re: Critical error has occurred. Incredimail cannot continue

Postby HappyJack2014 » Sat Mar 14, 2015 1:08 pm

Trying for 2 days on windows 8 desktop, what i did was uninstall during that click update, let it download and update install that reboot. Then install Sun Java from webpage alot of things need Java problem solved.


Edit Nope got to finalize end and this pops up damn......HELP GOING OUT MY BRAIN
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