Critical error has occurred. Incredimail cannot continue thi


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Critical error has occurred. Incredimail cannot continue thi

Postby Lorganz » Wed May 01, 2013 12:55 pm

Your IncrediMail Version: 2.5
Your Internet Browser Type: Opera
Your Operation System: Windows XP

What have you done before the problem occurred?
Everything was running smoothly & the error message appeared. I know I can un-install then install but I will lose ALL of my messages & saved messages. Is there any way I can re-install without losing everything??
I cannot save to disk as the Incredimail program does not open at all just a window with the error message showing


If you receive any error message, please quote it precisely:
Critical error has occurred. Incredimail cannot continue this session

Please provide a full description of the problem:
Tried opening Incredimail, which is my main email program. It would open but would not accept my mails then it started to regularly close down stating that Incredimail has encountered a problem & must close down.
I sent crash reports & attempted to get the program up & running but eventually it would not open at all but a small window would appear stating, (Critical error has occurred. Incredimail cannot continue this session).
I would like to know if there is any way I can get access to the program to enable me to save my messages to disk before I do a re-install, thank you
Lorganz
IncrediUser
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Re: Critical error has occurred. Incredimail cannot continue

Postby IncrediAdmin2 » Mon May 06, 2013 2:52 pm

Uninstalling IncrediMail via the Control Panel and then reinstall it - should not cause the loss of any data.
Best regards,

IncrediAdmin2
IncrediMail Customer Support
IncrediAdmin2
IncrediMail Support Team Member
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Posts: 3947
Joined: Tue May 15, 2012 11:42 am

Re: Critical error has occurred. Incredimail cannot continue

Postby IncrediAdmin2 » Mon May 06, 2013 2:55 pm

Uninstalling IncrediMail via the Control Panel and then reinstall it - should not cause the loss of any data.
Best regards,

IncrediAdmin2
IncrediMail Customer Support
IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
 
Posts: 3947
Joined: Tue May 15, 2012 11:42 am


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