Flash player Needed

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
Forum rules
Please read them carefully before posting new topic - Forum rules
Posts: 1
Joined: Sun Sep 08, 2013 12:22 am

Flash player Needed

Postby jforinash » Sun Sep 08, 2013 12:28 am

Your IncrediMail Version: Latest
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?
Tried to install incredimail

If you receive any error message, please quote it precisely:
You need to install a flash player for incredimail to function

Please provide a full description of the problem:
I have a brand new laptop. It came with Google Chrome which has a flash player already installed. I also downloaded the Adobe Flash Player. I have attempted to install incredimail 11 times and everytime I get the same message. That I need a flash player. I have two of them on my computer and incredimail does not recognize either one of them. I have unistalled and reinstalled both google chrome and the adobe flash player at least twice. What is wrong with incredimail?

IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4285
Joined: Tue May 15, 2012 11:42 am

Re: Flash player Needed

Postby IncrediAdmin2 » Wed Sep 11, 2013 2:45 pm

Please do the following in order to correct the issue you are experiencing:

1. Open Internet Explorer.

Please Note: You will need to install Adobe Flash Player using Internet Explorer in order to completely correct the issue.

2. Click the link below to open the Adobe site:


3. Click 'Agree and install now' to reinstall the Adobe Flash Player.

This should solve the problem you are encountering.
Best regards,

IncrediMail Customer Support

Return to “Technical Issues (crashes, error messages, etc.)”

Who is online

Users browsing this forum: No registered users and 0 guests