Problems with incredimail on windows 7

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mickysenekal
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Problems with incredimail on windows 7

Postby mickysenekal » Thu Jan 14, 2010 10:26 am

Your IncrediMail Version: Premuim
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
As soon as I open my incredimail and it starts to check for messages then it will automatically open the following address http://www.incredimail.com/english/splash.aspx

After opening this website then it closes my incredimail.

Please if somebody can help me solve this it will be great.

Thank you

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Re: Problems with incredimail on windows 7

Postby IncrediModerator » Thu Jan 14, 2010 10:44 am

First, make sure to install the full setup file of IncrediMail 2. Click on the following link :

http://www.incredimail.com/english/download.aspx?product=fullsetup&test=true
Best regards,

IncrediModerator
IncrediMail Customer Support

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rabbit
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Re: Problems with incredimail on windows 7

Postby rabbit » Tue May 11, 2010 9:27 am

ive just downloaded windows 7 and now my incredimail is freezing all the time like when i click get mail and notifiers
HELP PLEEEAAASSSEEE

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dsmith7981
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Re: Problems with incredimail on windows 7

Postby dsmith7981 » Tue May 11, 2010 2:11 pm

Rabbit, your message is confusing. You say you "downloaded" Windows 7. Did you install it as a new Operating System on you computer? Please provide more information - Operating system, the build of Incredimail that you are using, the type of browser, etc. This additional info will facilitate assistance.
Cordially, DSmith7981

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Re: Problems with incredimail on windows 7

Postby IncrediModerator » Wed May 12, 2010 9:07 am

rabbit - Open a new topic regarding your issue. You issue is not related to this topic.
Best regards,

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IncrediMail Customer Support

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