Receiving double of ALL incoming emails

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Receiving double of ALL incoming emails

Postby gojeffie » Tue May 16, 2017 2:52 am

I had to reset my computer. I am receiving double of all incoming emails after reinstalling incredimail and restoring my incredimail files. How can I get this to stop? The double emails are coming in together (not at different times).

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Re: Receiving double of ALL incoming emails

Postby IncrediModerator » Tue May 16, 2017 11:30 am

Firstly, please click on Tools > Options > Emails, and unselect the option "Show all email folders (including duplicates)". Click on OK.

If the problem continues, please click on Tools > Email Accounts, remove all existing accounts, and then add it/them once again.

Note: As removing/readding the account merely reestablishes the connection to the mail server, your current messages and folders should not be affected.

Please let me know the results.
Best regards,

IncrediMail Customer Support

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