Critical Error has Occurred. Incredimail cannot continue

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satcom1
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Critical Error has Occurred. Incredimail cannot continue

Postby satcom1 » Wed Feb 24, 2010 12:22 am

Your IncrediMail Version: IM 2.0
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows XP

What have you done before the problem occurred?
transfer data from old computer. Got error that incredimail data is corrupt. I re did the transfer from the old computer. then received the error below...

If you receive any error message, please quote it precisely:
Critical Error has Occurred. Incredimail cannot continue this session

Please provide a full description of the problem:
After the error above I uninstalled Incredimail 2.0, rebooted, and reinstalled. Got the same error.
I then uninstalled, rebooted, regedit...removed all incredimail data I could find, rebooted, reinstalled incredimail, rebooted, run incredimail... same error.

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Re: Critical Error has Occurred. Incredimail cannot continue

Postby IncrediModerator » Wed Feb 24, 2010 2:47 pm

Did you try to import your data ? Or did you try to export your data ?

Please clarify exactly what you meant in your post.
Best regards,

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IncrediMail Customer Support

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satcom1
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IncrediUser
Posts: 2
Joined: Tue Feb 23, 2010 11:47 pm

Re: Critical Error has Occurred. Incredimail cannot continue

Postby satcom1 » Wed Feb 24, 2010 9:53 pm

I tried to import my data and it gave me the error, data is corrupt and would not import. So I went to the old computer and exported (transferred to a new computer) and retried to import (transfer from old computer) and got the same error.
Then when I went to uninstall it gave me the option to repair. When I did the repair, part way thru it gave me the "Critical Error has occurred. Incredimail cannot continue."


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