rebelranch wrote:I haven't had any trouble getting it to work on my W7/64-bit system, however, I went on the website to see about updating my software just in case it needed some new things. I purchased Incredimail Xe some time ago with a Lifetime License, and now it has changed my version to Incredimail 2 and I can no longer download any of the skins that I once had. I still have Inc Xe on my desktop, but now have Inc 2 on my laptop and for some reason, they both now tell me to purchase the upgrade to be able to download my skins. Plus, there are only a handful of skins now available. What happened to all the skins I used to have and why does it keep asking me to pay to upgrade?
This is quite aggravating since I paid for the "Lifetime" License.
As LaurenCreech pointed out, your License may have been removed somehow, and will need to be registered again.
You can check to see if your License still exists under 'Help'
and then 'Licenses'
If you do not see your License, please register it. If you see your License, but still cannot download, it is most likely due to your Internet Explorer settings.
Please view the following article for possible solutions, and let me know if any help:http://forums.incredimail.com/viewtopic.php?f=17&t=2463