export contacts


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export contacts

Postby nogoglo » Mon May 03, 2010 3:40 pm

Your IncrediMail Version: 2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
I tried to transfer my contacts from my old computer to my new one

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
I tried to transfer my contacts from my old computer to my new one and the contacts did not transfer as they were in the old computer for instance the Groups did not transfer. Is there another way to copy exactly my contacts as they were in the old computer.
nogoglo
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Re: export contacts

Postby IncrediModerator » Tue May 04, 2010 10:22 am

To move or save your IncrediMail Address Book, do the following:

In the IncrediMail main window, click the 'File' menu, select 'Import and Export' and click 'Export Contacts...'. At this point, the 'Save As' dialog opens. Browse to your Desktop and click 'Save'.

--------------------------------------------------------------------------------

Copy the 'IncrediMail Contacts.csv' file to your other computer, open IncrediMail and then click the 'File' menu in the IncrediMail main window, select 'Import and Export', scroll to 'Import Contacts...' and select 'IncrediMail Contacts'.

Select the "IncrediMail Contacts.csv" file that you saved and import your contacts.
Best regards,

IncrediModerator
IncrediMail Customer Support

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Re: export contacts

Postby oregonjohn » Mon Dec 13, 2010 9:54 pm

I have a similar problem. I have two computers, a desktop and a laptop. I try to keep them synced by exporting and importing the contacts.

When I import the csv list any new groups don't show up in the address book.

Are they supposed to show up? Or are groups just not getting exported?

John.
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Re: export contacts

Postby cdenice » Mon Dec 13, 2010 10:28 pm

Hi,

Groups are not exported. You need to regroup. emoticon-0102-bigsmile
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HELP !!!
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Re: export contacts

Postby oregonjohn » Mon Dec 13, 2010 10:46 pm

Thanks for the quick reply, saved me some aggravation searching for answers!

Do you know if there is just a file somewhere that does contain all the necessary info that I can just copy instead of exporting to csv?
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