incredimail 2

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jimpro1
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Joined: Sat Nov 07, 2009 9:11 pm

incredimail 2

Postby jimpro1 » Thu Jul 29, 2010 2:09 pm

Your IncrediMail Version: 4641
Your Internet Browser Type: FireFox 3.5
Your Operation System: Windows 7

What have you done before the problem occurred?
tried to upgrade

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
wont upgrade

BlackLady
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 265
Joined: Wed Nov 25, 2009 5:10 pm

Re: incredimail 2

Postby BlackLady » Thu Jul 29, 2010 3:32 pm

Try to install the latest version of IncrediMail 2 using the full setup file. Click on the following link:

http://www.incredimail.com/english/down ... &test=true
Best regards,

BlackLady
IncrediMail Customer Support

jimpro1
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Posts: 3
Joined: Sat Nov 07, 2009 9:11 pm

Re: incredimail 2

Postby jimpro1 » Sun Aug 08, 2010 3:04 pm

keep getting 2738 error

BlackLady
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 265
Joined: Wed Nov 25, 2009 5:10 pm

Re: incredimail 2

Postby BlackLady » Sun Aug 08, 2010 4:31 pm

Please send me a private message with a screenshot of the 2738 error you encounter. To create the screenshot, please click here:

http://www2.incredimail.com/contents/se ... enshot.exe

Click 'Run' and when the file download completes, click 'Run' again.

When you see the error on your computer screen again, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and send the IncrediMail_Screenshot_0001.jpg file created on your Desktop to me by a private message.


Also, information about your IncrediMail installation will also be necessary to help me understand the problem. Please click here:

http://www2.incredimail.com/contents/se ... diData.exe

To create the IMData file, that contains the installation information. Click 'Run' in the File Download dialog, click 'Run' again when asked to run the software and follow the instructions in the SupportUtil dialog.

Please send me both files by a private message.
Best regards,

BlackLady
IncrediMail Customer Support

culbuto37
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IncrediUser
Posts: 1
Joined: Fri Feb 10, 2012 5:55 pm

Re: incredimail 2

Postby culbuto37 » Fri Feb 10, 2012 6:15 pm

Bonjour
Je viens d'acheter incrédimail premium et super pack je voudrai savoir si je faire une deuxième installation sur l'ordinateur de ma femme en l'occurence??

moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2387
Joined: Thu Nov 12, 2009 12:45 pm

Re: incredimail 2

Postby moonstar » Sun Feb 12, 2012 9:13 am

culbuto37 wrote:Bonjour
Je viens d'acheter incrédimail premium et super pack je voudrai savoir si je faire une deuxième installation sur l'ordinateur de ma femme en l'occurence??


You will need to post in the French section of IncrediMail's Forum - this area is for English only.
Best regards,

Moonstar
IncrediMail Customer Support

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dabug418
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IncrediUser
Posts: 1
Joined: Tue Feb 22, 2011 9:52 pm

Re: incredimail 2

Postby dabug418 » Fri Mar 09, 2012 5:46 pm

I cannot access my Incredimail this morning. Been a bit unhappy with this program - I paid for lots of extras and they just disappear!
What is wrong??
Please help me get my Incredimail back to me so I can use it !!!!!

dabug418

moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2387
Joined: Thu Nov 12, 2009 12:45 pm

Re: incredimail 2

Postby moonstar » Sat Mar 10, 2012 8:20 pm

Please note you are posting in an old user's post, and this is against Forum Rules.

Please create a new post with your issue, and as much information as possible so we can assist.
Best regards,

Moonstar
IncrediMail Customer Support

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