WANT OLD FREE VERSION BACK


Share/Bookmark
Get Help and help others installing IncrediMail
Forum rules
Please read them carefully before posting new topic - Forum rules

WANT OLD FREE VERSION BACK

Postby grannie » Mon Aug 23, 2010 6:38 pm

Your IncrediMail Version: new free version
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows Vista

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
LOVED ORIGIONAL VERSION OF FREE INCREDIMAIL. ACCIDENTLY DOWNLOADED NEW VERSION. LOST ALL MY OLD E-MAIL. NOW EMAIL AUTOMATICALLY DELETS AFTER A FEW DAYS. HOW CAN I GET OLD VERSION AND ALL MY EMAILS BACK?
grannie
IncrediUser
IncrediUser
 
Posts: 1
Joined: Mon Aug 23, 2010 6:24 pm

Re: WANT OLD FREE VERSION BACK

Postby IncrediModerator » Tue Aug 24, 2010 1:10 pm

IncrediMail highly recommends NOT downgrading to IncrediMail Xe. Please understand that we work hard to improve our products as much as possible, and try to provide the best possible support to correct issues that users face. Since we are continually improving our product, upgrading to the latest version is always recommended, and similar to other software, we do not provide support for downgraded versions.

Before performing the requested downgrade, please take some time to consider the consequences:

Any email messages you received after installing IncrediMail 2 will be unreadable, as IncrediMail Xe uses a different file format, and will not be able to recognize them.

Downgrading can also damage your older email messages, as well as causing damage to your personal data.

As downgrading is not advised, IncrediMail will not be held responsible for damage or data loss resulting from this action. The downgrade will be kept on record, and will result in loss of any support connected to downgrade issues.

If you still wish to return to IncrediMail Xe, you must first uninstall IncrediMail 2 by clicking the Windows 'Start' menu, selecting 'Programs', scrolling to 'IncrediMail' and clicking 'Uninstall IncrediMail'.

After the uninstall completes, click here to download IncrediMail Xe, and install the program.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image
IncrediModerator
Site Moderator
Site Moderator
 
Posts: 6193
Joined: Wed Aug 12, 2009 2:58 pm

Re: WANT OLD FREE VERSION BACK

Postby upset » Wed Mar 19, 2014 12:46 am

this is not the old version its premuim and what happens after 90 days.
my version which was on my computer was from 1998 when incredimail started up today i cant find th old download nywhere and yet another victim of missing data and all my emails evrty thig gone, ll my messges the lot i have spent all day trying to recover them but no luck .
i would thintwice about using this for business purposes ok for a bitf fun but dont risk what ihave lost and thats the lot.
upset
IncrediUser
IncrediUser
 
Posts: 2
Joined: Tue Mar 18, 2014 3:20 pm

Re: WANT OLD FREE VERSION BACK

Postby IncrediAdmin2 » Wed Mar 19, 2014 5:38 pm

Please contact us at purchase@incredimail.com with a description to receive further assistance with this issue.
Best regards,

IncrediAdmin2
IncrediMail Customer Support
IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
 
Posts: 3947
Joined: Tue May 15, 2012 11:42 am


Return to Download & Installation

Who is online

Registered users: asdlee, Google [Bot], Jusassele, xiaptbmx