Reinstall IncrediMail XE


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Reinstall IncrediMail XE

Postby KingRobertofKenwood » Sun Sep 19, 2010 7:17 pm

Your IncrediMail Version: IM2
Your Internet Browser Type: Google Chrome
Your Operation System: Windows XP

What have you done before the problem occurred?
Installed IM2 without checking feedback

If you receive any error message, please quote it precisely:
None don't like whats been taken away with IM2

Please provide a full description of the problem:
I would like to reinstall IncrediMail XE to gain back all the fetchers that have been taken away with IM2. How do I do this without taking a chance with 3rd party sites.
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Re: Reinstall IncrediMail XE

Postby IncrediModerator » Mon Sep 20, 2010 9:13 am

IncrediMail highly recommends NOT downgrading to IncrediMail Xe. Please understand that we work hard to improve our products as much as possible, and try to provide the best possible support to correct issues that users face. Since we are continually improving our product, upgrading to the latest version is always recommended, and similar to other software, we do not provide support for downgraded versions.

Before performing the requested downgrade, please take some time to consider the consequences:

Any email messages you received after installing IncrediMail 2 will be unreadable, as IncrediMail Xe uses a different file format, and will not be able to recognize them.

Downgrading can also damage your older email messages, as well as causing damage to your personal data.

As downgrading is not advised, IncrediMail will not be held responsible for damage or data loss resulting from this action. The downgrade will be kept on record, and will result in loss of any support connected to downgrade issues.

If you still wish to return to IncrediMail Xe, you must first uninstall IncrediMail 2 by clicking the Windows 'Start' menu, selecting 'Programs', scrolling to 'IncrediMail' and clicking 'Uninstall IncrediMail'.

After the uninstall completes, click here to download IncrediMail Xe, and install the program.
Best regards,

IncrediModerator
IncrediMail Customer Support

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