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Postby Nancyep1357 » Sun Nov 14, 2010 8:01 am

Your IncrediMail Version: IncrediMail 2.1
Your Internet Browser Type: Internet Explorer 7
Your Operation System: Windows Vista

What have you done before the problem occurred?
Just send out emails -

If you receive any error message, please quote it precisely:
421 too many emails from this sender

Please provide a full description of the problem:
the error message (421 too many emails from this sender) pops up randomly - at first I thought it meant I was sending one email out to too many recipients - but I sent out (2) emails to 6 individual addresses - they went fine when I went to send one email out to a single indvidual I got the error message that I noted. I don't understand why I'm getting this. Any help would be greatly appreciated.
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Re: error message

Postby cdenice » Sun Nov 14, 2010 2:04 pm

Hi,

Sounds like you have some type of limit imposed on your account (number of emails you can send per hour) by your email server (provider). You must have reached your quota. This is just a guess on my part. To verify this and solve your problem, I would check with your email provider.
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Re: error message

Postby IncrediModerator » Mon Nov 15, 2010 4:03 pm

Please note that IncrediMail is an email client, not an email account provider. Your outgoing limit is set and imposed by your email account provider, not by IncrediMail.

Please contact your email account provider's customer service for further assistance.
Best regards,

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IncrediMail Customer Support

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